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Q&A

Wong asks about recovery steps for destroyed records and public access

New York City Council · Sep 22, 2026 · starts 1:31:53 · 1 min 40 sec

Wong asks whether DORIS introduces corrective or recovery steps when records are destroyed without authorization and how the public accesses archived content; Smith-Cruz says social media captured at creation is preserved even if deleted later, and the public can access Archive Social, encouraging council members to connect their accounts.

Phil Wong

But are you...

Phil Wong

Are you introducing corrective and recovery steps when these records may have been destroyed or deleted without authorization?

Member of the Public - Shanta Smith-Cruz

Thank you for that question.

Member of the Public - Shanta Smith-Cruz

In the social media platform, if it has been captured on its point of creation, then it actually doesn't matter if it's deleted in its current state because it will have already been captured within the archiving social platform or software.

Phil Wong

Yeah, because as I see it, if tax dollars are being paid for these social media platforms and they're exchanging messages as involving official business, it is your job to retain them and make the messages accessible to the public.

Phil Wong

Is that right?

Member of the Public - Shanta Smith-Cruz

Thank you for that question.

Member of the Public - Shanta Smith-Cruz

Continue to distinguish between the instant messaging feature of some of these softwares and platforms and the sort of publication feature of these softwares and platforms.

Member of the Public - Shanta Smith-Cruz

The instant messaging is transitory and is not being archived or retained.

Member of the Public - Shanta Smith-Cruz

And the publication feature is being archived in permanence.

Member of the Public - Shanta Smith-Cruz

And so we're keeping it forever.

Phil Wong

And how would the public access them, like today, right now?

Member of the Public - Shanta Smith-Cruz

If the public would like to, they could go to Archive Social and they could see what has been published across the various agencies around New York City, including City Council.

Member of the Public - Shanta Smith-Cruz

We really do encourage you to make sure that your social media is connected to Archive Social and Simit Plus.

Member of the Public - Shanta Smith-Cruz

And if you're not sure how to do that, you can contact the municipal library to get connected.

Phil Wong

Okay, thank you.