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Q&A

Stephen Ferst lists advertising channels and message repetition for study abroad

New York City Council · Sep 29, 2026 · starts 1:25:42 · 1 min 31 sec

Ferst says CSI uses every outlet available, including Instagram, Facebook, mailers, posters, fairs, email, EAB Navigate, and text systems. He says they aim to tell students 15 times in 10 different ways that they can study abroad, competing against commercial advertising while keeping academics central.

Member of the Public - Stephen Ferst

I can answer for my campus.

Member of the Public - Stephen Ferst

If there's an outlet, we're using it.

Member of the Public - Stephen Ferst

Instagram, Facebook, MySpace.

Member of the Public - Stephen Ferst

We're using Muse.

Member of the Public - Stephen Ferst

We're using, you know, we're using mailers.

Member of the Public - Stephen Ferst

We're using posters.

Member of the Public - Stephen Ferst

We're using fairs on campus.

Member of the Public - Stephen Ferst

We're using email.

Member of the Public - Stephen Ferst

We're using EAB Navigate.

Member of the Public - Stephen Ferst

We're using Rave if they let it.

Member of the Public - Stephen Ferst

Let's use the text system.

Member of the Public - Stephen Ferst

You name it, we will use it.

Member of the Public - Stephen Ferst

We are of the opinion, you know, the old adage was what you had to tell somebody something five times in three different ways.

Member of the Public - Stephen Ferst

We go for 15 in 10 different ways, right?

Member of the Public - Stephen Ferst

We feel that our students need to constantly hear this message and hear it from the beginning.

Member of the Public - Stephen Ferst

And hear it from day one or even before that, that they hear that they can do this.

Member of the Public - Stephen Ferst

And that's our message.

Member of the Public - Stephen Ferst

You can do this.

Member of the Public - Stephen Ferst

One of the things that's always interesting about advertising and study abroad is you're competing against Coca-Cola and Sprite and the latest movie, and you're competing against Flash, and you're competing against things.

Member of the Public - Stephen Ferst

But you're trying to sell an academic program.

Member of the Public - Stephen Ferst

You have to sell it both as exciting and fun.

Member of the Public - Stephen Ferst

But you have to make sure that you hold dear to the academics on it.

Member of the Public - Stephen Ferst

And that makes it tricky.

Member of the Public - Stephen Ferst

It's maybe a little bait and switch.

Member of the Public - Stephen Ferst

Get a student super interested in going to an exciting place, and then when they get there, make them study.

Rita C. Joseph

And they can find Coca-Cola and Sprite abroad, too.

Member of the Public - Stephen Ferst

That's what we say.

Rita C. Joseph

I hope you say that.