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Q&A

Thomas-Henry asks why infrastructure moved faster than small business permits

New York City Council · Sep 30, 2026 · starts 0:45:29 · 1 min 24 sec

Thomas-Henry says infrastructure was expedited but businesses had difficulty getting permits. Honda says the city balanced safety and events and provided resources for small businesses, then turns to SBS for more detail.

Shanel Thomas-Henry

And a question kind of to piggyback off that, it was easy to expedite infrastructure plans, but harder for businesses to get permits.

Shanel Thomas-Henry

To help benefit them during the World Cup.

Shanel Thomas-Henry

Any insight into why we were able to move more effectively and efficiency for infrastructure for visitors, but weren't able to give our small businesses the same access to opportunities to

Shanel Thomas-Henry

help their businesses during this time?

Maya Honda

I want to speak, I'll speak a little bit to the permit question and would also love to turn it over to Harris to talk about the ways in which we engaged with small businesses to make sure they could benefit from the World Cup.

Maya Honda

We'll just note that, you know, PD officers worked hard throughout the entire tournament to keep New Yorkers and visitors alike safe.

Maya Honda

And we owe them all a debt of gratitude for their tireless efforts.

Maya Honda

And we worked both with PD, but also a host of agencies to determine which events were feasible amidst a suite of summer programming.

Maya Honda

And so happy to find more information about specifics, but we were balancing

Maya Honda

the range of keeping people safe, allowing joyous events to occur, and provided lots of resources for folks, especially small businesses, to host their own events.

Maya Honda

And I will let Hara speak to that.

Maya Honda

And then also I think Nancy can probably say more about the toolkit as well.