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Q&A

Chair Epstein questions Uber on delivery worker pressures

New York City Council · Sep 30, 2026 · starts 5:25:08 · 1 min 44 sec

Epstein asks Uber about worker claims of being told to take illegal routes, and Gold says Uber does not pay more for speed or penalize for longer times, and supports banning the practice.

Harvey D. Epstein

Thank you, Chair.

Harvey D. Epstein

For Uber, we've heard from the last panel just around routes and getting people from point A to point B

Harvey D. Epstein

and drivers feeling, one, their safety's at risk for the e-bike riders, and two, that they're being told to go down illegal paths.

Harvey D. Epstein

So I just wanted to hear...

Harvey D. Epstein

You know, obviously, that's concerning to hear that, and seeing that injuries are up to 50% of people who are in this industry.

Harvey D. Epstein

What do you say in response to those claims that we just heard?

Member of the Public - Josh Gold

I agree with you that it is concerning to hear that.

Member of the Public - Josh Gold

I will say that we do not pay them workers more for driving faster or penalize them for taking longer.

Member of the Public - Josh Gold

I do believe that my understanding from some of the workers that I talked to today and previously that others may do that.

Member of the Public - Josh Gold

And, you know, I talked about Councilmember Abreu's bill 1069.

Member of the Public - Josh Gold

Rather than just studying it and collecting data in perpetuity, ban those practices.

Member of the Public - Josh Gold

We would be supportive of that.

Harvey D. Epstein

So, so.

Harvey D. Epstein

From your understanding, you're fully supportive of an outright ban of requiring people to go wrong way down one-way streets doing illegal activity and support the workers in their ability to have safe routes.

Member of the Public - Josh Gold

Correct.

Harvey D. Epstein

And so with that, and just the final question I have, just to ensure that we're all on the same page.

Harvey D. Epstein

What are the outcomes that you would look forward to seeing if those behaviors were banned and people were not allowed to encourage people to go down safe routes?

Harvey D. Epstein

What is the future outcome that you'd be looking to see happen?

Member of the Public - Josh Gold

Safer streets for New Yorkers.

Harvey D. Epstein

Yeah, so it sounds like we're all on the same page and sounds like you're on board with it.

Harvey D. Epstein

Thank you.