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Q&A

Mendez says consumers cannot identify licensed pedicabs

New York City Council · Oct 7, 2026 · starts 1:32:48 · 2 min 6 sec

Danielle Mendez says consumers have no way to identify which pedicabs are licensed and safe. She says clearer plates, barcodes, and consumer education could help, but agency information-sharing failures prevent accountability.

Danielle Mendez

I'd just like to add in addition that the consumer has no opportunity to help drive out the unlicensed drivers by identifying which cabs are safe to get in, right?

Danielle Mendez

There's really no way to identify.

Danielle Mendez

on the street.

Danielle Mendez

And that seems like an inexpensive fix to make it very, very clear which cabs are licensed by this city and which are not and make it hard for cabs that look illegitimate to get riders.

Danielle Mendez

In addition to right-sizing the insurance, of course.

Harvey D. Epstein

So do you think with more information on the street or through DCWBP or on the cab itself, people and consumers will be able to make better informed choices?

Harvey D. Epstein

Or is it if they're still going to be able to just...

Harvey D. Epstein

The unlicensed pedicabs still going to be able to just say, well, you know, come us, we're cheaper, or like they're still going to incentivize people doing this.

Harvey D. Epstein

Like, I'm not sure what's driving people to get into a licensing scheme if they can just operate.

Harvey D. Epstein

And potentially defraud consumers, or even if they don't defraud them, charge them the same price, there's no incentive in the structure we have right now to license people.

Harvey D. Epstein

Right.

Danielle Mendez

I completely agree with you.

Danielle Mendez

I think this is a multi-pronged answer, which is why we put forth a report with a series of multi-part recommendations that tax us from different angles.

Danielle Mendez

But I do think that's one aspect of it.

Danielle Mendez

There could be a consumer education campaign around which pedicabs to get into, which not to get into, and to have plates that are legitimate looking and a barcode that actually...

Danielle Mendez

actually associates the registration and the license of the person driving the cab.

Danielle Mendez

Right now, as Kenny and McCann shared, there's no information sharing between agencies, so there's no way to hold anybody accountable.

Danielle Mendez

And like I said, consumers are just sort of taking their chances.