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Q&A

Schulman asks about noise complaints and penalties

New York City Council · Oct 7, 2026 · starts 0:59:17 · 1 min 32 sec

Council Member Lynn Schulman asks whether noise complaints about pedicabs can be filed with DCWP. Ortiz says 311 noise complaints go to NYPD or DEP, and Schulman says the city needs a protocol; DCWP does not have noise complaint data and will request it.

Carlos Ortiz

Now over to Councilmember Schultz.

Lynn C. Schulman

Hi, good morning.

Lynn C. Schulman

I am from Queens, but I do have constituents that use the pedicabs and come to Manhattan and all of that.

Lynn C. Schulman

So a question for you.

Lynn C. Schulman

Can a complainant file a noise-related complaint about a pedicab business or driver to DCWP?

Carl Wilson

Yeah, it's not you, Lynn.

Carlos Ortiz

I believe if somebody filed the 311 complaint about noise, it would go to the police department or go to DEP.

Lynn C. Schulman

You know, maybe there's, I mean, the legislation's not on the table here, but maybe it's a question of with, I have a bill in to 311 complaints to go to where the actual issue is.

Lynn C. Schulman

the agency, so just FYI there.

Carlos Ortiz

But I think in the issue of consumer complaining about noise happening in the street, I think from our perspective, we want to try to address it in real time as quickly as possible.

Carlos Ortiz

Understood.

Carlos Ortiz

Or bring the enforcement agent that can bring the summons against that activity.

Carlos Ortiz

And that's why it goes to PD or to DEP.

Carlos Ortiz

Although I know that sometimes...

Lynn C. Schulman

And Stan, it's just, they're all over the place, so we don't have exactly, yeah.

Lynn C. Schulman

So we need to have some kind of protocol.

Lynn C. Schulman

All right, in relation to that question, if so, in the past year, how many noise-related complaints have been filed against pedicure drivers?

Lynn C. Schulman

Do you have an idea of that or you don't?

Carlos Ortiz

We don't have that.

Carlos Ortiz

You don't.

Carlos Ortiz

All right.

Lynn C. Schulman

Can you get that?

Carlos Ortiz

Yes, Councilman.

Lynn C. Schulman

All right.

Lynn C. Schulman

How many of those complaints resulted in penalties imposed on the pedicab driver or the pedicab business?

Lynn C. Schulman

Does that eventually?

Carlos Ortiz

For noise complaints, we would have to pull that information from the other agencies.