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Q&A

Aldebol asks about Jobs NYC Center services and DCAS-SBS roles

New York City Council · Oct 16, 2026 · starts 1:02:36 · 2 min 34 sec

Aldebol asks about services at the Jobs NYC Center, which drew 2,400 applicants on opening day; Porter says SBS manages the center while DCAS supports with civil service exam information, kiosks, and a computerized testing center.

Shirley Aldebol

So the Jobs New York City office, I was there for the opening.

Shirley Aldebol

Very exciting.

Shirley Aldebol

That has begun operations and we saw over 2,400 applicants who dropped by in search of a job on opening day.

Shirley Aldebol

It's our understanding that the office focuses heavily on recruitment, which was our last hearing topic, but could you give us an overview of the services offered at this office, especially any programs that are dedicated to helping

Shirley Aldebol

current city employees develop professional skills or move upward in the municipal workforce.

Shirley Aldebol

And could you describe how DCAS and SBS divide the responsibilities of running this office?

Katrina Porter

Okay, so the Jobs NYC Center is managed by SBS, and DCAS plays a mostly supporting role.

Katrina Porter

So we're there to ensure that we can provide potential perspective.

Katrina Porter

Job applicants with information about the civil service process, about examinations and jobs.

Katrina Porter

But mostly the center is managed by SBS and the model that they have in line is similar.

Katrina Porter

to that of their Workforce One Center.

Katrina Porter

So they provide career services, they have workshops and trainings that are available, and employer services, job readiness opportunities.

Katrina Porter

And then in addition to that, they'll be working directly with city agencies to host hiring halls and agency spotlight events.

Katrina Porter

But we're playing mostly a supportive role.

Shirley Aldebol

And what does that mean when you say supportive role?

Katrina Porter

Supportive role, you know, we're the experts in the civil service system.

Katrina Porter

We manage the examination process.

Katrina Porter

So we want to have a footprint there to ensure that folks who are visiting can, you know, have answers to their questions.

Shirley Aldebol

Are people able to go upstairs and take an exam if they're...

Shirley Aldebol

Qualified to do so?

Katrina Porter

Not on the spot, but we do have a CTAC, a computerized testing center in that building, so they could go upstairs for more information.

Katrina Porter

But the goal is to have someone in the job center so that they don't have to do the back and forth.

Katrina Porter

They can apply for exams at the job center.

Katrina Porter

We have set up exam kiosks where they can learn more about exams that are opening for filing and actually visit our websites and apply for exams online.