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Q&A

Aldebol asks why some employees are not covered by city EAP

New York City Council · Oct 16, 2026 · starts 1:24:25 · 1 min 10 sec

Aldebol asks why certain employees are excluded from the NYC EAP; Pollack explains uniformed agencies like NYPD, DOC, sanitation, and fire run their own EAP programs with peer counselors, and OLR coordinates with them.

Shirley Aldebol

So on the OLR website, it indicates that EAPs are available to employees of non-uniformed agencies.

Shirley Aldebol

Can you describe the rationale for why certain city employees may not be covered by New York City EAP and what alternative options are available to them?

Daniel Pollack

Of course.

Daniel Pollack

So the reason they're not covered is because each uniformed agency has its own employee assistance program.

Daniel Pollack

So the NYPD has one, DOC, sanitation, fire, they all have their own programs with their own kind of infrastructure.

Daniel Pollack

So we do coordinate with those programs and we'll assist them if we can provide assistance.

Daniel Pollack

There have at times been initiatives where we've worked with those agencies more closely and to help them out.

Daniel Pollack

It's not a matter of not wanting to serve those employees.

Daniel Pollack

We really want to serve anyone.

Daniel Pollack

But, you know, they essentially have their own infrastructure.

Daniel Pollack

And a lot of the time, especially with the uniformed agencies, there's value in having someone who really understands that agency and that job.

Daniel Pollack

You know, for example, I think often they have like peer counselors who may be in the same title as that workforce.

Daniel Pollack

So that's kind of the background behind that.