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Q&A

Hanif asks MOPD role versus CCHR in discrimination complaints

New York City Council · Oct 16, 2026 · starts 0:25:18 · 1 min 52 sec

Hanif asks what MOPD is responsible for when a New Yorker reports disability discrimination and when CCHR takes over. Belkis Morig says CCHR has prime purview, MOPD is not an enforcement agency, and MOPD refers discrimination complaints to CCHR or Project Equal Access.

Shahana K. Hanif

Okay, we're going to kick off with some questions for MOPD.

Shahana K. Hanif

And I know that we are joined by Deputy Commissioner Belkis.

Shahana K. Hanif

Am I pronouncing your name right?

Shahana K. Hanif

Okay.

Shahana K. Hanif

Okay, so to kick off, when a New Yorker reports disability discrimination in employment, housing, or public accommodation, what is MOPD responsible for?

Shahana K. Hanif

And when does CCHR take over?

Shahana K. Hanif

And this is to just better understand and get clarity on the relationship that MOPD has with CCHR as it pertains to these kinds of cases.

Belkis Morig

Thank you, Chair Haney, for that question.

Belkis Morig

When, generally speaking, CCHR has prime purview over discrimination complaints, so if someone, for example, calls 311 and alleges discrimination, those are directly routed to CCHR.

Belkis Morig

We do not, we're not an oversight or enforcement agency, so we don't enforce discrimination complaints.

Belkis Morig

However, constituents can contact us directly.

Belkis Morig

We have a form on our website.

Belkis Morig

We have a phone line.

Belkis Morig

We also have ASL direct and email.

Belkis Morig

And so there are various ways that people in the disability community get in touch with MOPD.

Belkis Morig

And when an individual alleges discrimination, we refer them to CCHR.

Belkis Morig

Sometimes, you know, if the complaint is a physical accessibility complaint, we'll directly refer them to Project Equal Access if it's applicable in that circumstance.

Belkis Morig

And then we get a...

Belkis Morig

wide variety of other types of phone calls that aren't appropriate to refer to CCHR and we provide, you know, if businesses contact us about accessibility, we'll provide resources and that sort of thing.

Belkis Morig

So we serve, you know, as the voice of the disability community in City Hall and we provide resources to businesses, the general public, and anyone who contacts us with specific questions.