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Q&A

Joseph asks what changed after comptroller recommendations

New York City Council · Oct 16, 2026 · starts 1:43:02 · 2 min 5 sec

Joseph describes elevator outages in her district and asks what changes CCHR made after accepting the comptroller's recommendations. Kamuf Ward says CCHR renamed its enforcement office, moved staff into enforcement, and created dedicated training and community partnerships teams.

Rita C. Joseph

Thank you, Chairs.

Rita C. Joseph

Some of the questions around elevators has been one of the biggest things in my district, where folks have to remain in rehabilitation centers because they cannot come home.

Rita C. Joseph

And my older adults are stuck in the apartments, can't make it to their doctor's appointments, or go out to do regular food shopping, and community members have to step in.

Rita C. Joseph

So I think on our side, we need to do better.

Rita C. Joseph

Landlords have to also step up and do their part, but I think we need to do better.

Rita C. Joseph

I want to go back to the controllers.

Rita C. Joseph

Comptroller's recommendations.

Rita C. Joseph

So you accepted the audit's recommendation.

Rita C. Joseph

And what has changed?

Rita C. Joseph

The recommendations they gave you, what changes have you made?

JoAnn Kamuf Ward

100%.

JoAnn Kamuf Ward

So I think, you know, as part of this administration and under Commissioner Clark, we have really reimagined what it means to be doing civil rights enforcement, right?

JoAnn Kamuf Ward

So I think the lead of that was changing the name of our team from Law Enforcement Bureau to Office of Civil Rights Enforcement so people know what we do.

JoAnn Kamuf Ward

It's clear on its face, but it's really moving staff into the enforcement team and moving staff with cultural competency, language ability into roles on the enforcement team.

JoAnn Kamuf Ward

So we have shifted people from, you know, doing some forms of outreach and engagement to that outreach being more connected to the enforcement side.

JoAnn Kamuf Ward

So I'd say that's the biggest shift is marshalling our number one resource, our people that work for us and come to work every day because they care about civil rights in New York City, and really focusing on case times.

JoAnn Kamuf Ward

We've also now, as a result of that reorg, have a kind of dedicated team focused on trainings, where it used to be that that was part of people's jobs.

JoAnn Kamuf Ward

And we have a community partnerships team, which is really serving as the focal point for nonprofit and in.

Shahana K. Hanif

interagency partnerships.