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Q&A

Nurse asks how CCHR decides testing priorities

New York City Council · Oct 16, 2026 · starts 1:39:16 · 2 min 16 sec

Nurse asks how CCHR decides where to spend testing resources and whether it considers medical offices, ride hail apps, or co-op boards. Rivera says testing is dictated by public complaints, anonymous tips, and potential broad impact.

Sandy Nurse

And then just how do you all decide each year where you want to spend your time and resources testing?

Sandy Nurse

For example, have you considered medical offices, ride shares, ride hail, apps, co-ops, and condo boards?

Sandy Nurse

How are you all making those determinations each year?

Stephanie Rivera

Testing is really going to be dictated by what we're hearing from the public.

Stephanie Rivera

the types of complaints we're getting, you know, the anonymous tips that we receive, we will review those tips and see what's feasible for testing.

Stephanie Rivera

And if we think testing is of respondents of a certain size and stature that are going to have a broader impact, right, on the public.

Stephanie Rivera

So we want to be testing those large agencies and those large providers of public spaces, which is why the Barnes and Nobles Commission Initiative is so big.

Sandy Nurse

And why are you all not testing employers on accommodation and hiring?

Stephanie Rivera

For employment in particular, because of the nuances that go into job duty review and the amount of investigative work that does have to

Stephanie Rivera

be fronted a little bit, it's really difficult to do testing and employment in particular, or even reasonable accommodation investigations for pre-complaint postures.

Stephanie Rivera

Many of those cases, while we are expanding our pre-complaint interventions for employment in particular, those are often moving to complaint filings because of the depth of investigative work that we anticipate will go into those cases, right?

Stephanie Rivera

Many employers have some form of internal EEO process, whether it's just a single person or a large unit.

Stephanie Rivera

And so that really is our opportunity, A, to make sure that businesses and employers do have a robust.

Stephanie Rivera

EEO process that is taking into consideration every person's needs.

Stephanie Rivera

And if they're not, we're able to say, hey, these are the broader policy implications that need to happen so that it impacts every worker in that space.