Gutiérrez asks about deleting personal information
Gutiérrez asks how a user requests deletion of personal information and whether SpaceX confirms all data is removed; Castillo-Madrid says users can turn off training, use private chat, and private chat data is deleted within 30 days.
Chair, I have one more question.
Sorry, thank you.
My next question is just related to a user's request to delete personal information for whatever reason.
Can you share the process for a user who is asking for their information to be deleted?
And can you guarantee that there is a confirmation that, yes, all of their personal information has, in fact, been removed?
Yes, we take our users'privacy very seriously, and we give them control over whether their GRA conversations are used to train our models or not.
And they can personally turn it off at any times and settings or use private chat.
When they use private chat, obviously it's not used for training and it's deleted from our systems within 30 days.
It's removed within 30 days.
When using private chat, yes.
Okay, thank you.