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Q&A

Maloney asks about accessibility investments on NYC Ferry

New York City Council · Oct 20, 2026 · starts 0:57:14 · 1 min 12 sec

Wong says the system was built 100% accessible with bow loaders and wheelchair spaces; EDC is exploring striping, accessible ticket machines, and additional tie-downs.

Virginia Maloney

I wanted to also ask about accessibility on the New York City Ferry systems and what investments you've been making there.

James Wong

Thank you.

James Wong

Yeah, accessibility is incredibly important to NYC Ferry.

James Wong

We built the system from the ground up trying to build a fully 100% accessible system.

James Wong

And we have all of our landings, every new landing that we've built has automatic bow loaders to ensure that there's level boarding across the system.

James Wong

There's all of our vessels have spaces for people using wheelchairs, walkers, or scooters.

James Wong

You know, we have all the certainly necessary pieces for that, but we're also trying to do more.

James Wong

Recently, we've been exploring new striping plans on our landings to improve the visual lines.

James Wong

on the exterior of landing so that people with visual disabilities know where the edge is and where to be.

James Wong

We're also procuring new ticketing machines, which are designed to be more accessible than the ones that we have today.

James Wong

And finally, we've been approached in the past at looking at additional ways to improve the accessible spaces on board vessels with additional tie down points.

James Wong

And that's something we are looking into.