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Remarks

Ariola agrees pay and retention are the crux of EMS crisis

New York City Council · Oct 20, 2026 · starts 0:39:53 · 2 min 17 sec

Ariola thanks Speaker Menin and says the core issue is that EMS workers cannot survive on $18 an hour, leading to retention failures. She says the mayor's office must negotiate a competitive contract and not kick the can down the road.

Joann Ariola

Thank you so much, Speaker.

Joann Ariola

And you make a very valid point.

Joann Ariola

And it is the point that is at the crux of this issue is the fact that they cannot retain an EMS worker because they do not make enough money

Joann Ariola

to sustain themselves and have a family and support themselves.

Joann Ariola

And, yes, some live in shelters.

Joann Ariola

Some live.

Joann Ariola

By the charity of family.

Joann Ariola

They cannot sustain themselves on $18 an hour and work three 12-hour shifts and then work a second or third job just to make ends meet.

Joann Ariola

So that's really the basis of the problem is

Joann Ariola

You cannot retain and people will leave, whether it's to go to the fire department, to the DOT, to sanitation or to a private hospital.

Joann Ariola

So that's that's where we have to say that the mayor's office has to deal honestly and competitively with this.

Joann Ariola

this contract that they are negotiating now with the unions, and not just kick the can down the road like previous administrations have.

Joann Ariola

They may not have caused this particular situation, but they certainly can end it.

Joann Ariola

And that's what we're looking forward to.

Joann Ariola

So thank you for bringing that up, Speaker.

Joann Ariola

That is really the crux of the problem.

Joann Ariola

And I'd like to note that we've been joined by Councilmember Epstein.

Joann Ariola

And to the speaker's point of what happened with that particular incident in her district, I know that we've had conversation about that.

Joann Ariola

I'd like you to share the reason why an ambulance didn't come and then called three hours later to see if an ambulance came.

John Esposito

So before I give this to Chief Miano again, and this was a different reason than at St.

John Esposito

Francis Prep, but the idea that somebody, one of our children, can be hurt at a school and not get an ambulance in an acceptable amount of time.

John Esposito

But I've sat in front of the...

John Esposito

This committee several times with Fire Commissioner Bonsignor and before her Fire Commissioner Tucker, where we have said that the EMS system is in crisis.

John Esposito

And unfortunately, we're still in crisis.

John Esposito

And we are working to improve this.

John Esposito

So for the specifics of that day, I'll pass it to Chief.