Skip to content
Council Discourse

NYC Council meetings, chaptered and linked by time.

Independent project. Not affiliated with the New York City Council.

Created by Uzair Qadir

Inspired by Vikram Oberoi's City Meetings

Public Testimony

Cheryl Bernard blames DOT street redesigns for ambulance delays

New York City Council · Oct 20, 2026 · starts 4:19:39 · 4 min 21 sec

Retired NYPD communications member Cheryl Bernard says increasing population, hospital closures, and retirements all affect response times, but DOT's bus lanes, bike lanes, and street thinning are a major problem. She describes an ambulance unable to pass due to a protected bike lane and warns against giving the public ETAs.

Member of the Public - Cheryl Bernard

Hello.

Member of the Public - Cheryl Bernard

Hi, can you all hear me?

Joann Ariola

Yes, we can hear you.

Member of the Public - Cheryl Bernard

Hi, how are you?

Member of the Public - Cheryl Bernard

Good evening, good afternoon.

Member of the Public - Cheryl Bernard

My name is Cheryl Bernard, and I want to say afternoon to the chair members, the city council, the members of the Committee on Fire and Emergency Management Hospitals, and everyone involved in this meeting.

Member of the Public - Cheryl Bernard

I want to say thank you to EMS and their FD for their service.

Member of the Public - Cheryl Bernard

I myself, I'm a retired member, 29 years of NYPD for communication division that oversees 911 system.

Member of the Public - Cheryl Bernard

So trust me, I know about the calls that come in.

Member of the Public - Cheryl Bernard

I also want to say my condolences to the family of Nick.

Member of the Public - Cheryl Bernard

My comment is.

Member of the Public - Cheryl Bernard

Population and housing increasing, hospitals decreasing, NYPD, FDNY, and EMS workers retiring, all these situations make response times decrease.

Member of the Public - Cheryl Bernard

I am all for the pay increase.

Member of the Public - Cheryl Bernard

I am definitely for that because as one on the receiving end, we definitely need more money and we're underpaid.

Member of the Public - Cheryl Bernard

But you can increase the pay.

Member of the Public - Cheryl Bernard

You can remove personnel from the deck.

Member of the Public - Cheryl Bernard

desktop, you can put them in a field, everything else you can think of, the common denominator here and the main problem is DOT's active project of bus lanes, bike lanes, and street thinning and street closures and rerouting.

Member of the Public - Cheryl Bernard

I have a video where ambulance was called to an emergency on Rutland and Kingston.

Member of the Public - Cheryl Bernard

No traffic can pass because the newly installed protected bike lane

Member of the Public - Cheryl Bernard

No one can pass.

Member of the Public - Cheryl Bernard

In the video, there's no bikes traveling on a bike lane, but all the cars were backed up and they had to find another route to leave.

Member of the Public - Cheryl Bernard

Can you imagine if this was reversed?

Member of the Public - Cheryl Bernard

Let's say that, and this happens, we're in New York City.

Member of the Public - Cheryl Bernard

So someone had an emergency that's a car driver who required medical attention and the ambulance was behind the traffic.

Member of the Public - Cheryl Bernard

How is the ambulance supposed to get to the person needing assistance?

Member of the Public - Cheryl Bernard

The latest is a concrete slab.

Member of the Public - Cheryl Bernard

It's right in the middle of the intersection of Winthrop Street and Kingston Avenue, and it's right at the location of an ambulance hub.

Member of the Public - Cheryl Bernard

How can they put this extended street narrowing concrete slab?

Member of the Public - Cheryl Bernard

Right at the corner of an ambulance hub.

Member of the Public - Cheryl Bernard

How are fire, police, and EMS are supposed to get to an emergency if DOT keeps causing traffic delays?

Member of the Public - Cheryl Bernard

A few more comments just on this and then I'm done.

Member of the Public - Cheryl Bernard

An NYPD RMP can maneuver a lot better through traffic and the shorter distance turns that it's going to take with the bus lanes and the bike lanes, the bus lanes and bike lanes are creating where it's hard to make a U-turn, it's hard to make a turn.

Member of the Public - Cheryl Bernard

NYP.

Member of the Public - Cheryl Bernard

can get to a response time or a medical emergency quicker than an ambulance because they can't maneuver through traffic.

Member of the Public - Cheryl Bernard

And there's no way, absolutely no way, and I beg of you, that the city council should support

Member of the Public - Cheryl Bernard

a 911 operator or dispatcher giving the public any ETA for any emergency vehicle to arrive

Member of the Public - Cheryl Bernard

because they cannot determine if a bike or bus lane where they have to travel, for example, they want to put bike lanes and bus lanes on Utica Avenue, Flatbush Avenue, and Church Avenue, which is a main hub.

Member of the Public - Cheryl Bernard

It's a main street.

Member of the Public - Cheryl Bernard

They want to thin it to one lane of traffic.

Member of the Public - Cheryl Bernard

How is an ambulance and a fire and RMP, how are they supposed to get through this traffic when it's only one lane?

Member of the Public - Cheryl Bernard

Giving a response time will cause the city to be at jeopardy of being sued.

Member of the Public - Cheryl Bernard

But then again, I guess these ballot questions in November, they tend to take away the rights of the public anyway.

Member of the Public - Cheryl Bernard

But city council should not.

Member of the Public - Cheryl Bernard

I think you all should go for a ride along to see and experience how it is in trying to get through traffic.

Member of the Public - Cheryl Bernard

When the bike and bus lanes are creating one lane of traffic, it is you can hire as much people as you want.

Member of the Public - Cheryl Bernard

The response time is still going to be slow because they have no way to travel.

Member of the Public - Cheryl Bernard

That's the end.

Member of the Public - Cheryl Bernard

Thank you for hearing my, my plight.

Joann Ariola

I'd like to just say that I align myself with each and every one of your statements.

Joann Ariola

Thank you.

Joann Ariola

Christopher Kaganar.

Member of the Public - Christopher McKagan

Yes.

Joann Ariola

We can hear you.

Joann Ariola

We can hear you.