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Q&A

Morano questions Dalton on shelter NDA policy and confidentiality law

New York City Council · Oct 21, 2026 · starts 1:09:55 · 4 min 6 sec

Morano describes being asked to sign an NDA before visiting Borden and says council attorneys called it a patient confidentiality form; Dalton explains DHS policy PB 2026-001, state social services law 136, and NYC identifying information law, saying it protects resident privacy but not building conditions.

Frank Morano

Just to follow up on what Councilmember Paldino and Councilmember Wan alluded to, since they both brought it up and it was on my list as well, the issue of the so-called NDAs.

Frank Morano

Before I visited Borden Avenue, you know,

Frank Morano

DSS had sent me a document, which they referred to as an NDA, saying I had to sign it to go.

Frank Morano

And obviously, I was not going to sign an NDA because I want to be able to share broadly exactly what I observed, good, bad, ugly.

Frank Morano

And I forwarded this to the attorneys for the city council, and they said their view was that it was not an NDA, that it was a patient confidentiality form that just

Frank Morano

prevented me from sharing any confidential patient information that I got.

Frank Morano

Then when I got to Borden Avenue, one of your staffers for DSS, who was very professional and terrific, he asked several of us that were visiting, oh, did everybody sign their NDA, which added to a little bit of the confusion.

Frank Morano

I'm wondering, since several of my colleagues have brought this up now, what exactly is the policy with respect to signing a form before you visit Borden Avenue or other shelters?

Frank Morano

And what does that form actually prevent someone visiting from sharing?

Erin Dalton

Yeah, thank you for the question and the opportunity to clarify there.

Erin Dalton

All right, so DHS, I mean, I'll just start with, of course, we have

Erin Dalton

a requirement, us and our providers, to keep our clients, whether veterans or other people experiencing homelessness, their safety and confidentiality at the forefront of our work.

Erin Dalton

This is where people are living and staying, and they have a right to privacy in those settings.

Erin Dalton

And so we have codified the way we grant access to our shelters in a DHS policy and procedure.

Erin Dalton

It's got a name.

Erin Dalton

It's DHS PB 2026-001.

Erin Dalton

We can make that available to you.

Erin Dalton

It's a long document and has different specifications for different types of visitors because you can imagine there are different types of visitors.

Erin Dalton

And there is a section on elected officials.

Erin Dalton

Part of the reason we codified this and require signing the agreement that you referenced and others have referenced is it's the way we comply with, again, state and local law, right?

Erin Dalton

So there's the state social services law 136 and New York City administrative code 23-1201 through 23-1205, the identifying information law.

Erin Dalton

So we, both the form and the way we proceduralize that in our document are the ways that we comply with, again, state and federal, state and local.

Erin Dalton

local law.

Erin Dalton

To be clear, this is about protecting people.

Erin Dalton

This is not about talking about a tarp.

Erin Dalton

People are free to talk about the tarps that they saw with their own eyes, about the food that they saw or that they heard about.

Erin Dalton

Anything else except for people's

Erin Dalton

people's identity and their privacy, right?

Erin Dalton

So that's the piece that we are trying to protect and are required to protect under state and local law.

Erin Dalton

And so if there, you know, perhaps it is an area where the administration and council need to have more discussion, but we have

Erin Dalton

documented that protocol in a whole procedure and are following it in accordance with the state and local law.

Frank Morano

Now, I don't think any of my colleagues, even a rule breaker like Councilmember Wong here, would ever reveal confidential patient information to anybody.

Frank Morano

So just to be clear, before any of us are able to visit Borden Avenue, we do have to sign this document.

Frank Morano

Is that a requirement?

Erin Dalton

It is a requirement.

Frank Morano

Okay.

Frank Morano

I have a number of other questions.

Frank Morano

Councilmember Wilson.