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Q&A

Won questions Dalton and Russell on food quality and kitchen access

New York City Council · Oct 21, 2026 · starts 1:43:08 · 4 min 40 sec

Won reports veterans complain of malnutrition, no kitchen access, and food confiscation; Dalton says no shelter allows cooking, and Russell says food standards are monitored, microwaves may be added, and outside food can be eaten in the cafeteria.

Julie Won

I just have one last question.

Julie Won

Could you help me understand about the lack of nutrients and food that is available?

Julie Won

And this is not an individual shelter problem for ICL at Borden Avenue, but I hear this also for other ICL shelters in my district in Long Island City.

Julie Won

What is happening?

Julie Won

Because I'm also hearing conflicting information from what Chair Hudson just testified or put on record about the use of kitchen because we have multiple veterans that complain to my office that they have no kitchen access whatsoever, that they're not allowed to bring outside food into the shelter.

Julie Won

And also hundreds of them will continue to say that they have malnutrition because they're not getting enough food.

Julie Won

So can you help us understand what's going on with the current kitchen usage as well as their diet, their food and nutrients?

Julie Won

And what is the per diem per meal per day so that we can get a very...

Julie Won

Clear understanding of what is the caloric nutrient requirement per meal for ICL at the shelter for a grown man.

Erin Dalton

Yes, thank you.

Erin Dalton

And thank you to Chair Hudson for doing important clarifications that I had not done.

Erin Dalton

And I will, before this question ends, I would like to turn it over to the Deputy Commissioner to add any detail.

Erin Dalton

And we may need to, we'll see, we may need to get back to you on exactly what

Erin Dalton

what those per diems are.

Erin Dalton

But I agree with Chair Hudson there.

Erin Dalton

This is a bit of a systemic issue, right?

Erin Dalton

The issue of food and the quality of food in our shelters is governed by a number of different rules, including the New York City health and safety standards and food standards that we must comply with.

Erin Dalton

And we do monitor too.

Erin Dalton

So that monitoring is happening.

Erin Dalton

The chair is correct that in no shelter across the Department of Homeless Services system are people permitted to cook their own food.

Erin Dalton

That said, I've not visited nearly as many shelters as I would like to, but in my time here, which has only been a couple of months, but I've visited a number of shelters, and there is variation here, right?

Erin Dalton

For example, Chair Hudson and I talked to somebody last night who had just been at a different shelter and was talking about the food quality differential.

Erin Dalton

I do think, as I've testified to and answered questions about, that we can do more to improve the food quality at Vorden in particular, and that there are other systemic issues that we do need to look at in terms of the food.

Erin Dalton

I will turn it over to the Deputy Commissioner to see if she has anything additional to add there.

Frank Morano

Commissioner, it actually does seem like your mic is a bit low.

Frank Morano

I'm not sure if that's a volume issue or if it's a facing the mic issue.

Frank Morano

Thank you.

Sonia Russell

Yes.

Sonia Russell

So just to piggyback on what Commissioner Dalton indicated is that, yes, we are.

Sonia Russell

required not only at Borden, but across the entire shelter system to follow New York City, the food standards.

Sonia Russell

So that monitors the caloric intake, sodium, et cetera.

Sonia Russell

So I absolutely agree with Chair Hudson with respect to the

Sonia Russell

small juices that our veterans or our clients receive.

Sonia Russell

But we are having conversations internally, but also with ICL on how we can help that as well or augment that.

Sonia Russell

So at some of our shelters, we do have microwaves in the cafeteria, which would allow a client to come in and let's say if they want to heat some food up that they purchased from outside, they can do so.

Sonia Russell

With respect to cooking, you know, I definitely want to be clear that we don't allow cooking at our shelter residence for single men or women.

Sonia Russell

But again, if a client wants to bring in food and they want to eat it in the cafeteria, this would be permissible during the cafeteria hours.

Sonia Russell

And again, if they want to use microwaves, we can have conversations with Borden on how we can help make that possible.

Julie Won

Can you help me understand?

Julie Won

So to be clear, you're saying that they can bring outside food into the shelter and it won't be confiscated by the staff of ICL?

Sonia Russell

So, I mean, we have to, client have to bring in the food and the staff will have to escort them to the cafeteria to ensure that they're not eating in the dorms.

Sonia Russell

We don't want to create an issue of rodents.

Sonia Russell

So, yes, it's having conversations with ICL and with other providers if they are not allowing this to happen.

Sonia Russell

then these are conversations we can have with our providers.

Julie Won

I think that will be necessary because we get reports that their food is confiscated if they bring outside food because they're still hungry.

Sonia Russell

I thank you for bringing that to our attention, and that is a conversation that we will have with ICL leadership.