Banks asks examples: HVAC, ceiling holes, floor tiles, bathrooms
Banks asks whether HVAC, ceiling holes, floor tiles, and bathrooms are NYCHA responsibilities. McKenzie says HVAC is absolutely NYCHA, ceiling holes depend on extent, floor tiles may be asbestos and go to NYCHA, and bathroom repairs depend on whether it is a plumbing system issue or minor repair. She says she uses her facilities management experience to decide.
Can you give me an example?
A broken doorknob.
A broken doorknob, okay.
Right.
Something like that.
Or something, maybe a wall that someone wants to have painted, but very, very minor repairs.
And an HVAC system would be nitrous?
Absolutely.
Absolutely.
A hole in the ceiling, it would be nitrous?
More than likely, depending on what the hole is due to.
You know, sometimes there are some minor, if it's one ceiling tile, we might prefer to do something like that ourselves.
If it's an entire ceiling, you know, obviously that would be nitrous.
Tiles on the floor, nitrous or different?
Depends on the amount and also what it contains.
Many floor tiles could be asbestos.
If it's asbestos, obviously we don't want to touch it.
That would be something larger that NITRA would handle.
I should also mention, you know, I spent several years in facilities management myself.
So some of these things, as I'm walking through these sites, I can tell if it's something that, you know, we can handle this or if it's something that we cannot handle, and then we know to call in NITRA to get it.
of that assistance and support.
And what about bathrooms?
It depends on if it's a toilet that's leaking, something that might be a system of plumbing repair that would go to NYCHA.
If it's just repairing the bulb inside the bowl, we might decide to take on something like that.
It's very small.
You could go to Home Depot and fix that within a half an hour.
Something like that we would handle.
Something larger would go to NYCHA.