Skip to content
Council Discourse

NYC Council meetings, chaptered and linked by time.

Independent project. Not affiliated with the New York City Council.

Created by Uzair Qadir

Inspired by Vikram Oberoi's City Meetings

Q&A

Zhuang asks difference between case managers in NYCHA vs non-NYCHA OACs

New York City Council · Oct 27, 2026 · starts 0:54:03 · 23 sec

Zhuang asks what the difference is between a case manager working in a NYCHA facility and one not working in a NYCHA facility. McKenzie says training is not based on the facility but on the population served and their unique needs. She says they do not base training on the facility type.

Susan Zhuang

What's the difference between the case manager working in

Susan Zhuang

NICHE facility and the case manager not working in NICHE facility?

Lisa Scott McKenzie

Well, we don't base the training on the facility.

Lisa Scott McKenzie

We base it on the population served and what would be the unique needs of the older adults in that particular area.

Susan Zhuang

Okay.