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NYC Council meetings, chaptered and linked by time.

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Q&A

Zhuang asks how many case managers are at NYCHA OACs

New York City Council · Oct 27, 2026 · starts 0:53:09 · 26 sec

Zhuang asks how many case managers are present at OACs in NYCHA facilities. McKenzie says she will have to get back with the number but says staffing is adequate at most centers. She has heard of one or two centers recruiting additional case managers.

Susan Zhuang

Okay, overall, how many case managers are present at OACs located in NICHE facilities?

Lisa Scott McKenzie

I'll have to get back to you on the number of case managers, but we do have adequate staffing at most of them.

Lisa Scott McKenzie

I have heard of maybe one or two where they are right now recruiting additional case managers, so we'd have to provide you more information.

Susan Zhuang

Okay.