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Public Testimony

Calvin Michael testifies on congregate shelter harms and housing first

New York City Council · Oct 28, 2026 · starts 3:25:30 · 5 min 37 sec

Michael, formerly homeless seven years, says congregate shelters are pressure cookers. He recommends single rooms with locks, housing first, de-escalation training, air conditioning, and more women's safe havens.

Crystal Hudson

Next.

Member of the Public - Calvin Michael

Hello, my name is Calvin Michael.

Member of the Public - Calvin Michael

I was homeless in 2018.

Member of the Public - Calvin Michael

I was homeless for seven years.

Member of the Public - Calvin Michael

I spent three years in a shelter, a Clark Thomas men's shelter on Randall's Island.

Member of the Public - Calvin Michael

Yeah, but the book closer?

Member of the Public - Calvin Michael

Yeah.

Member of the Public - Calvin Michael

Is that better?

Member of the Public - Calvin Michael

Okay.

Member of the Public - Calvin Michael

Okay.

Member of the Public - Calvin Michael

The thing is, also, I'm a member of the Safety Net Activists.

Member of the Public - Calvin Michael

That's why I'm here today through the Urban Justice Center.

Member of the Public - Calvin Michael

We are here to speak about the issue of shelter safety.

Member of the Public - Calvin Michael

Shelters are precious.

Member of the Public - Calvin Michael

cookers that make residents frustrated, angry, and more likely to take it out on others.

Member of the Public - Calvin Michael

There are a number of recommendations that our organization has that would make shelters safer for everyone there.

Member of the Public - Calvin Michael

One is ending congregate shelters and ensuring that everyone has access to single rooms.

Member of the Public - Calvin Michael

Single rooms with doors, locks, and keys will go a strong way towards reducing conflicts and incidents on shelters.

Member of the Public - Calvin Michael

Placing many dozens of people together in crowded conditions often creates conflicts.

Member of the Public - Calvin Michael

When DH has removed Congress shelter residents into single and double rooms during COVID,

Member of the Public - Calvin Michael

Residents experienced significantly better conditions and providers told us that incidents and conflicts decreased.

Member of the Public - Calvin Michael

People need to access their own space as opposed to sharing a living space with dozens of strangers who they have never met and who may be dealing with their own struggles.

Member of the Public - Calvin Michael

The city should move away from congregate shelter and towards single rooms that provide people with basic privacy and dignity.

Member of the Public - Calvin Michael

More respect from staff would also go a long way, as we would have real accountability for issues and complaints.

Member of the Public - Calvin Michael

Often situations with shelter staff and other residents escalate after.

Member of the Public - Calvin Michael

and residents have made repeated complaints with no real accountability from shelter providers or from the embossed office.

Member of the Public - Calvin Michael

People often reach out to the embossed office without response to meaningful resolution or accountability.

Member of the Public - Calvin Michael

Another important recommendation is housing first.

Member of the Public - Calvin Michael

We need to move from every expanding shelter system to a housing first model where we are quickly

Member of the Public - Calvin Michael

placing people in permanent housing instead of having them linger in shelters for years while their frustration and time in a system builds.

Member of the Public - Calvin Michael

The $4 billion spent on shelters should be used to allow people to move into permanent housing as quickly as possible.

Member of the Public - Calvin Michael

We also recommend internal training on de-escalation.

Member of the Public - Calvin Michael

Shelter staff should be trained in de-escalation techniques, and she'd be able to de-escalate conflicts between residents.

Member of the Public - Calvin Michael

Basic improvements such as air conditioning are also critical.

Member of the Public - Calvin Michael

Many crowded congregate shelters still do not have air conditioning.

Member of the Public - Calvin Michael

Cell providers have noted how numbers of incidents dramatically decreased after air conditioning was installed.

Member of the Public - Calvin Michael

There should be more women's only safe havens and stabilization beds.

Member of the Public - Calvin Michael

12 women, they are

Member of the Public - Calvin Michael

to choose this setting and protect them from sexual violence.

Member of the Public - Calvin Michael

Most safe havens and stabilization bed shelters are closed and not good options for court.

Member of the Public - Calvin Michael

Yeah, court, sorry.

Member of the Public - Calvin Michael

And not best options for women's style safety and stabilization.

Member of the Public - Calvin Michael

Ensuring that people are placed in shelters that have the right supports are also critical.

Member of the Public - Calvin Michael

Many residents are placed in facilities that don't have the right staffing or support for the mental health or other conditions that they are dealing with.

Member of the Public - Calvin Michael

For myself, lastly, last time I was here, I did a testimonial on air-conditioned shelters.

Member of the Public - Calvin Michael

And at the time, 50% of all shelters in New City had no air-conditioned shelters.

Member of the Public - Calvin Michael

And I was like, what, two years ago?

Member of the Public - Calvin Michael

That is totally ridiculous.

Crystal Hudson

Unacceptable.

Member of the Public - Calvin Michael

You know what I'm saying?

Member of the Public - Calvin Michael

It's unsafe and also to, you know, it promotes fights.

Member of the Public - Calvin Michael

Every 20 minutes there was a fight in my show with Clark Thomas.

Member of the Public - Calvin Michael

Where, you know, at the end of the day, our show was known as Gladiator School.

Member of the Public - Calvin Michael

That is how many fights you have in every single hour.

Member of the Public - Calvin Michael

Okay, so like I said.

Crystal Hudson

And that's on Randall's Island?

Member of the Public - Calvin Michael

Yeah, Randall's Island.

Member of the Public - Calvin Michael

Yeah.

Member of the Public - Calvin Michael

Glad you're at the school of Randall's Island.

Member of the Public - Calvin Michael

Randall's Ward's Island.

Member of the Public - Calvin Michael

Also, too, I would like to say that

Member of the Public - Calvin Michael

Safety and shelter is extremely important for the families that are in there, okay, and the young kids that are in there as well.

Member of the Public - Calvin Michael

Thousands of kids are in the shelter system.

Member of the Public - Calvin Michael

I don't need to go into exactly how many, but it's also extremely important, okay?

Member of the Public - Calvin Michael

And I thank the council for allowing me to testify.

Member of the Public - Calvin Michael

Thank you, Chairman Essin, as usual.

Member of the Public - Calvin Michael

And thank you for the opportunity to speak on these issues.

Member of the Public - Calvin Michael

Thank you.

Crystal Hudson

Thank you so much.

Member of the Public - Calvin Michael

You're welcome.