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Public Testimony

Clifton Williams testifies on lack of communication and grievance access

New York City Council · Oct 28, 2026 · starts 3:23:24 · 2 min 6 sec

Williams, recently in the DHS system, says New York offers many services but lacks a cookie-cutter transition program. He says he has three grievances he could not turn in due to being directed in circles.

Member of the Public - Clifton C. Williams IV

Good afternoon.

Crystal Hudson

Can you press the button?

Member of the Public - Clifton C. Williams IV

Good afternoon, council members.

Member of the Public - Clifton C. Williams IV

My name is Clifton C.

Member of the Public - Clifton C. Williams IV

Williams IV.

Member of the Public - Clifton C. Williams IV

I'm a recent transplant from the mid-states of America, southern Kentucky, southern Indiana area, back to my hometown of New York.

Member of the Public - Clifton C. Williams IV

And being within this time here, the last 10 and a half months, I have entered into the DHS system

Member of the Public - Clifton C. Williams IV

just to basically try to see if there is within the compounds of differences within area, region, and even policy and treatment.

Member of the Public - Clifton C. Williams IV

And I will commend New York City on basically a lot of few options because they do offer a myriad of services that many other states have no idea even exists.

Member of the Public - Clifton C. Williams IV

They are observing the rights of people on an individual basis, even those with special and or mental handicap and or capability.

Member of the Public - Clifton C. Williams IV

However, there is no cookie cutter program that's specifically designed to help a person transition from homelessness.

Member of the Public - Clifton C. Williams IV

And that's something that I do agree that within the flexibility of these meetings can be addressed.

Member of the Public - Clifton C. Williams IV

I did experience a lot of different processes.

Member of the Public - Clifton C. Williams IV

One of the biggest ones is a lack of communication and an ability to leave grievances and or report.

Member of the Public - Clifton C. Williams IV

directly to either the group in hand or with DHS.

Member of the Public - Clifton C. Williams IV

I literally have three grievances within my possession back at my shelter that I had intended to turn in on March 3rd.

Member of the Public - Clifton C. Williams IV

And I was directed in so many different directions that, to be honest with you, I figured I entered it back into my appealed.

Member of the Public - Clifton C. Williams IV

Court case.

Member of the Public - Clifton C. Williams IV

That is the reason why I actually filed.

Member of the Public - Clifton C. Williams IV

And it's not because of the fact that I wanted to see any more difficulty implied upon the city, because in all honesty, that is the reason why I came back here.

Member of the Public - Clifton C. Williams IV

Because I'm figuring if anyone would be able to show or set up a federal standard within the basic housing needs for a nationwide referendum.

Member of the Public - Clifton C. Williams IV

It would be New York City.

Member of the Public - Clifton C. Williams IV

So hopefully we'll see a resolve within this in the end.

Crystal Hudson

Thank you so much.