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Q&A

Chair Hudson questions DHS on theft and securing personal belongings

New York City Council · Oct 28, 2026 · starts 2:06:27 · 2 min 18 sec

Hudson asks about theft and lockable storage. Fellini says single adult shelters must provide lockable storage and can store valuables. Priester says security risk assessments check that lockers are not movable.

Crystal Hudson

Okay, we've heard concerns about theft of personal belongings in shelters, seemingly due to a lack of space to lock belongings away.

Crystal Hudson

What is your policy for bringing in and securing personal belongings into shelters?

Christine Clarke

Thank you.

Christine Clarke

As per state regs in single adult shelters, we are required to provide lockable storage and the client is given the key or the code.

Christine Clarke

It's for them to use to keep their belongings secured.

Christine Clarke

If they choose, we can also store valuables for a client as long as they need to.

Christine Clarke

On site?

Christine Clarke

On site.

Christine Clarke

Small articles of jewelry perhaps or documents, money orders.

Crystal Hudson

And what is the area that they're given a key to lock away their own belongings?

Crystal Hudson

What type of space are we talking about?

Christine Clarke

It depends on the site.

Christine Clarke

The facility, yeah.

Christine Clarke

Assuming it's a single adult congregate site, it's usually the storage cabinet that separates beds.

Crystal Hudson

Okay.

Crystal Hudson

And what does DHS do to prevent and address theft in shelters?

Christine Clarke

Again, ensuring that locks are kept secured, that if we see damage, if clients are reporting damage, that we're responsive to that.

Christine Clarke

Deputy Commissioner Priester can also speak to security in the facilities and their role in making sure that clients'belongings are kept secured and to prevent theft.

Crystal Hudson

And I don't want to give anybody any ideas, but I'm just trying to envision or imagine the size of those lockers, let's call them.

Crystal Hudson

Can one lift that up and remove it?

Christine Clarke

That's a very good question.

Valvunch Priester

The ones that are directly runs and most of the provider facilities, no.

Valvunch Priester

So when my team does security risk assessments, that's one of the biggest things that we look at to make sure that they're not movable.

Valvunch Priester

Okay.

Crystal Hudson

Okay, great.

Crystal Hudson

Thank you.

Crystal Hudson

But was there anything you wanted to add?

Valvunch Priester

Just in regards to the death, one of the things that we do when the providers document the complaints, we do take steps to try to locate the belongings, including speaking with staff, reviewing surveillance footage, and if it's appropriate, contact the NYPD.

Crystal Hudson

Okay, thank you.