Narcisse asks if H&H is prepared for a surge of scared patients
Narcisse asks whether H&H is seeing an increase in scared patients and whether it has enough staff to handle enrollment. Long calls the coming Medicaid changes a crisis affecting up to 900,000 New Yorkers but says it is foreseeable, unlike COVID.
Do you observe an increase of people seeking it for the health and saying that now they're scared?
Is that an increase right now?
If there's an increase, we know it's coming.
So are we prepared for it?
Do we have enough staff?
To take care of their enrollment for like the one that coming to enroll for Medicaid or whatever that we can assess what's going on.