Narcisse asks what would ease enrollment; Long and Jimenez on CBOs

What resources or operational changes could help make enrollment easier and more accessible for eligible New Yorkers?

I'll start and I'll see if Jonathan agrees.

I think he will.

The CBOs are a crucial part here.

You know, if we waited for people to only come to us, I think the program would not have, you know, grown to nearly the size that it is today, which we're proud of.

So I think having trusted messengers go out there into our communities, which has been a cornerstone of the program since 2019, continuing and amplifying that effort, I think especially now when we're entering.

in a time of confusion with all the changes will be more critical than ever.

We'll do our best to tell our patients what's going on.

We're going to do a ton of outreach to patients as well.

I have some statistics on that.

But ultimately, I think a lot of this will fall to the trusted messengers that our patients are going to go to first, the CBOs.

So we have to keep those relationships, those partnerships, I think now stronger than ever.

You want to add something?

Absolutely.

And I would add that one of the greatest things we've done with our community-based organizations who are already doing health insurance screening is that they're able to directly enroll into NYC Care.

And so expanding those partnerships with organizations, institutions that are already doing the health insurance screening process, which is, as we highlighted, I think the major part of enrollment into NYC Care and Connection.

Would really help us.

So that's something we're actively always looking for, more partnerships to directly enroll folks into NYC here.