Chair Avilés Questions Program Evaluation Metrics and Provider Feedback
Chair Alexa Avilés asks what metrics MOIA uses to evaluate current programs and how provider feedback is incorporated into future planning.
Can you talk about some of the metrics that you're going to use to evaluate those programs briefly?
Like what are you looking for?
How do you see success and extending those programs?
On the current programs that we have, I can well, there is a variety of things.
I know.
But I so I'll try to answer the RFP question and then I think the to the programs that we currently have.
I think that's a again conversations that we will have as the commissioner has been mentioning.
We have been actively meeting with all of our providers to hear the good, the bad, and the ugly, and those conversations will continue in regards to what's working and what's not.
What we have pride ourselves with, and I've heard this from Chair Lee as well, is we have tried to maintain our programs, at least some of them very nimble, so providers can respond in real time.
It's a combination of how how many folks have been served, um, the types of folks that have been served, languages spoken, things to that extent.
But it varies for we I think the numbers at 11 right now of different of the different initiatives that we have.
Um, but it's also a point of um that we're open to having conversations in regards to anything that you might be hearing from providers yourself or things that you're learning on the ground um in regards to what we should be thinking about as well.