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Council Member Wong Questions Summer Rising Attendance and Waitlists

New York City Council · May 28, 2026 · starts 3:45:12 · 2 min 29 sec

Council Member Phil Wong questions how DYCD manages Summer Rising attendance and waitlists when enrolled children fail to show up during the first week.

Luisa Linares

Um, in terms of contracting, um, we work, um, we have wonderful staff, we work constantly, really almost with a lot of agencies in Manhattan, not just in my district.

Luisa Linares

And the issue is constantly.

Luisa Linares

I wonder what is the benchmarks and what metrics do you use to evaluate whether the contracting process it has improved, and what do those metrics show compared to previous years?

Luisa Linares

And also, how many do you do you keep track of how many get escalated to the mayor's office of nonprofit services, which is what we do?

Luisa Linares

We call them and then work with them to try to get contracting addressed.

Luisa Linares

Is that something that do you keep track of that?

Luisa Linares

Um, so we do work very closely with the Mayor's Office of Contract Services.

Luisa Linares

We meet with them weekly.

Luisa Linares

We have our own tracking monitoring system where we are able to track where the contract is within the life cycle that's outside of Passport.

Luisa Linares

So we do have we are able to pull data from our own internal systems as well as from Passport on where things fare in the contracting process.

Luisa Linares

So how do you measure that you're that it's working better?

Luisa Linares

So we have also weekly meetings.

Luisa Linares

We have contracting weeklies.

Luisa Linares

We have a program operations team that meets with us to ensure that we're meeting our um regular goals and targets.

Luisa Linares

Three years.

Luisa Linares

So we do um we are actively monitoring and also working on improving our um lifetime cycle for registration.

Luisa Linares

Okay, and then um I guess there's a three-year, I remember when the three-year contract process went into effect.

Luisa Linares

We are hearing that people don't find it as more.

Luisa Linares

I thought it would really be much better, but they don't feel that it is as productive, even more so than it was in the past.

Luisa Linares

Do you know how many providers chose not to apply or express confusion about the new model?

Luisa Linares

I don't have those numbers.

Luisa Linares

Can you get them to us?

Luisa Linares

Yeah, we'll have to also work with the mayor's office of contract services because although there are three-year contract term, it still has to go through the cleared list process as well as the annual um application that providers have to file with council.

Luisa Linares

Because they feel like there's not enough communication to so that they understand the process, just so you know.

Luisa Linares

I'm I'm getting these because we get everything.

Luisa Linares

People contacting us.

Luisa Linares

Um thank you.

Luisa Linares

Thank you, Councilmember Wong, followed by Councilmember Wilson.