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Q&A

Aldebol asks about Local Law 192 and advertisement impact

New York City Council · Sep 22, 2026 · starts 0:47:58 · 2 min 7 sec

Aldebol asks which advertising modes are most impactful; Otar says they ask applicants how they heard, but responses may be unreliable and timing delays make it hard to measure.

Shirley Aldebol

Thank you.

Shirley Aldebol

Local Law 192 of 2025 requires DCAST to expand its promotion of civil service exams.

Shirley Aldebol

particularly through LinkNYC, Kia, social media, agency websites, advertisements, TV, radio.

Shirley Aldebol

Of these models, of these modes of advertisement, are you able to gather information on which forms of advertisements has been more impactful?

Shirley Aldebol

So I guess the question is, when people apply for jobs, do you ask them, how did you hear about this?

Katie Ann Otar

Yes, we do have a question on our applications where we ask people how they find out about it.

Katie Ann Otar

But one of the things that with our programming, the timing, it's usually not an immediate response, right?

Katie Ann Otar

Because we may provide information about the civil service exams or the jobs, but because of that process, it may be a couple of months later or another year later before we can see the results from those advertisements.

Katie Ann Otar

And we do have the opportunity for somebody to say, hey, we heard from it from our social media.

Katie Ann Otar

I mean, there may be opportunities to update that list.

Katie Ann Otar

But normally what we see when people respond to that is going to be the very first thing that's on that list.

Katie Ann Otar

That's what they're going to respond to.

Katie Ann Otar

So it's not necessarily a reliable source to show exactly where people are finding out about the jobs or the exams.

Shirley Aldebol

I kind of agree or disagree.

Shirley Aldebol

No, I think it's helpful to know what's the most impactful, you know, way of getting information out to people so that you can then prioritize.

Katie Ann Otar

Oh, absolutely.

Katie Ann Otar

Absolutely.

Katie Ann Otar

What we're seeing is, let's say if we have a list of people of how people find out about the job.

Katie Ann Otar

And number one is like I heard from a colleague.

Katie Ann Otar

Sometimes that's what individuals select.

Katie Ann Otar

But we still look and, you know, there's an opportunity for us to go back and see within the last couple of months, what does that look like?

Katie Ann Otar

But we often see that people just gravitate to the first option that's on the list.