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Q&A

Aldebol asks why exams take long to score

New York City Council · Sep 22, 2026 · starts 0:37:31 · 1 min 10 sec

Aldebol questions the 101-day timeline; Porter explains legally mandated processes like appeals that must be managed before establishing an exam.

Shirley Aldebol

So why does it take so long for exams to be scored?

Shirley Aldebol

Because it, you know, 101 business days is quite a long time.

Shirley Aldebol

You know, people are looking for a job.

Shirley Aldebol

They're waiting.

Shirley Aldebol

They take an exam.

Shirley Aldebol

They're waiting.

Shirley Aldebol

It's still a long time, even though there is a decrease from 158 business days.

Shirley Aldebol

Yeah.

Katrina Porter

Yeah, I can definitely explain that.

Katrina Porter

So there are legally mandated processes that come along with the exam development process, mostly to ensure that, you know, our test takers have the ability to, you know, review and, you know,

Katrina Porter

what I'll say is like appeal parts of the process that they may have questions about.

Katrina Porter

And so by law, we have to set aside certain timeframes to administer those processes.

Katrina Porter

So in general, that's what takes the most time is those legally mandated aspects of the process that we must

Katrina Porter

manage before we can establish an examination.