Hanif asks how CCHR monitors lasting accessibility improvements

How are you all ensuring that settlements produce lasting accessibility improvements and who's monitoring the compliance?

What's the frequency?

We are directly monitoring compliance.

We do, in part of our reorg, we've designated a monitoring clerk who is responsible for ensuring that actors are complying either with the decision in order or in the settlement terms and conditions.

And so when they do not comply in the time frame, that monitoring clerk is quickly notifying the appropriate attorney or supervisors.

But really it is on us to ensure that, A, policies are being changed, training is being completed, postings are going up for reasonable accommodations.

We do prioritize those being finished, and so we may set quicker turnaround times and deadlines for those in particular.

And so the attorney who settled the matter may often personally supervise and ensure that that accommodation is followed through.

And this monitoring clerk, is this role, you said this is new?

How recent?

The role itself is new.

It is a part, it was a current staff member that we've designated.

And so this is a new role and responsibility for them.

Before the reorganization, it was on each individual attorney who settled the case to also monitor compliance.

And I will just say we also work with the law department on the enforcement side, especially where there's, you know, finances involved.

So it's we have our attorneys who are doing their best to hold people accountable, but it often also requires other follow up outside of CCHR.