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Q&A

Maloney asks about ferry system's operational and financial health

New York City Council · Oct 20, 2026 · starts 0:46:03 · 1 min 31 sec

Wong calls the system healthy; subsidy is down from $13 to under $9; fare policy is equitable; he is proud of improvements.

Virginia Maloney

Since the majority of the bills that we're discussing today are focused on the ferry system, we'll ask some questions focused on that.

Virginia Maloney

How would you characterize the current state of the ferry system, the operational, financial, and infrastructure challenges that you're facing right now?

James Wong

Thank you for the question and the opportunity to testify.

James Wong

I would consider our financials and the state of the system very healthy.

James Wong

I think that, you know, for those with longer memories, we did have times when the cost of NYC ferry had gotten expensive, and we've done a lot of work over the last several years to affect change here.

James Wong

We've gone from a subsidy per rider of nearly $13 per rider to under $9.

James Wong

It's more than 30% decrease despite the intense inflationary pressures that we're facing around the country.

James Wong

We've done things like we procure our contracts so that we have a really effective instrument to control the system that we have and to ensure that it's delivering a safe and efficient system for our riders.

James Wong

We've made changes to our fare policy, which are equitable.

James Wong

They're really supporting the growth of our system so that we can allow the regular riders to have access to the

James Wong

same fare as a subway or a bus, introduced and expanded our discount program, and at the same time allowed people who are willing to pay a little bit more to do just that.

James Wong

So I think that over the last several years, we've focused a lot on fixing and making sure that the system

James Wong

itself is working well and I'm really proud of where we are.